Frequently Asked Questions

Tria Health’s pharmacists act as your personal medication experts and work with you and your doctor(s) to improve health outcomes through appropriate medication use.

You will receive a $50 Tria Health Visa Rewards Card by attending pharmacist consultation(s). You can qualify to receive up to $150 by attending three consultations within a 12-month period.

Plan members (including dependents) taking multiple medications with a chronic condition:

• Diabetes
• High Blood Pressure
• Specialty
• Heart Disease
• Mental Health
• High Cholesterol
• Asthma/COPD
• Osteoporosis
• Chronic Pain
• Migraines

Tria Health’s pharmacist will inform the member’s physician about Tria Health and our services. All necessary information and recommendations are provided to the members’ physician as part of our coordination of care.

After speaking with your pharmacist, Tria Health may provide recommendations to you AND your doctor(s) to improve the outcomes you receive from your medications and/or lower your out-of-pocket cost.  Any changes are left up to you and your doctor for approval.

Pharmacists will keep in touch 2-3 times per year depending on each member’s personal care plan that is discussed during the initial encounter. However, Tria Health members have unlimited access to the Help Desk where they can speak with a pharmacist if any medication issues arise.

Members can complete the online enrollment form at any time at www.triahealth.com/enroll. In addition, you may call Tria Health at 1-888-799-TRIA (8742) for assistance in completing your enrollment form.

Visit triahealth.com/CTL-ET to learn about Tria’s Choose to Lose program that provides you tools and resources to achieve your weight loss goals.