Short-Term Disability | FAQs | Energy Transfer Employee Benefits

Will I receive Short-Term Disability (STD) coverage?

Yes. If you work an average of 35 or more hours per week, the Partnership provides you with Short-Term Disability coverage. There will be a six-month waiting period before employees become eligible to receive benefits.

What does Short-Term Disability cover?

Short-Term Disability provides you with income replacement if you satisfy the elimination period (4 or 5 missed scheduled work days) due to an illness or non-work related injury. The amount you will receive is based on your completed years of service.

All illnesses/hospitalizations are subject to a four or five-day elimination period. Payments begin after elimination period. Available PTO, sick and accrued vacation must be used for the elimination period.

Who is the Short-Term Disability administrator?

Sedgwick administers Short-Term Disability coverage.

How much will I pay for Short-Term Disability?

You will receive Short-Term Disability coverage at no cost to you. The Partnership covers 100% of the cost.

These frequently asked questions (FAQs) provide only an overview of benefit changes and clarifications effective Jan. 1, 2024. The respective plan documents and policies govern your rights. You should rely on this information only as a general summary of some of the features of the plans and policies. In the event of any difference between the information contained herein and the plan documents and policies, the plan documents and polices will supersede and control over these FAQs. The Partnership expressly reserves the right at any time and for any reason to amend, modify or terminate one or more of the plans or policies described in these FAQs.

QUESTIONS?

Info Center

We know that you may have questions about your benefits. We’re here to help you! The Benefit Advocate Center offers you a variety of services. When you have a question, need to file a claim, or search for a doctor, you will reach out to the AmeriBen Customer Care Contact Center.

Benefit Advocate Center

Need help with enrollment or benefits? Contact the Benefit Advocate Center, Monday-Friday, 7 a.m.–6 p.m. CT.

1-855-562-5847

BAC.ETBenefits@AJG.com

Ameriben Customer Care

Have claims or medical plan questions? Ameriben is here to help.

1-866-215-0976

Visit MyAmeriben.com

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