Dental and Vision | FAQs | Energy Transfer Employee Benefits

What are my dental options?

You will have one Dental Plan option, the Delta Dental Plan.

Who is the Dental Plan administrator?

Delta Dental will administer the Dental Plan. To find a dentist in the Delta Dental network visit deltadentalins.com.

What services are covered under the Delta Dental Plan?

The Dental Plan includes coverage for preventive care, basic, major and orthodontia services. You can find details on the Delta Dental Plan in the Benefits Guide.

Will I receive a Dental ID card?

You will receive a Delta Dental ID card only if you add dental coverage. You should continue to use your most recent Delta Dental ID card if you re-enroll for coverage. If you need a new ID card, please contact Delta Dental at 1-800-471-4920 or access your account at deltadentalins.com.

What are my vision options?

You will have one Vision Plan option, the VSP Vision Plan.

Who is the Vision Plan administrator?

Vision Service Plan (VSP) will administer the Vision Plan. To find an eye doctor in the VSP network visit vsp.com or call 1-800-877-7195.

What services are covered under the VSP Vision Plan?

The Vision Plan includes coverage for regular eye exams, glasses (lenses) and frames, and contact lenses. You can find details on the VSP Vision Plan in the Benefits Guide.

Will I receive a vision ID card?

No. You will not receive a vision ID card from VSP. When you go to the eye doctor to receive services, they will ask for your Social Security Number to verify coverage.

These frequently asked questions (FAQs) provide only an overview of benefit changes and clarifications effective Jan. 1, 2024. The respective plan documents and policies govern your rights. You should rely on this information only as a general summary of some of the features of the plans and policies. In the event of any difference between the information contained herein and the plan documents and policies, the plan documents and polices will supersede and control over these FAQs. The Partnership expressly reserves the right at any time and for any reason to amend, modify or terminate one or more of the plans or policies described in these FAQs.

QUESTIONS?

Info Center

We know that you may have questions about your benefits. We’re here to help you! The Benefit Advocate Center offers you a variety of services. When you have a question, need to file a claim, or search for a doctor, you will reach out to the AmeriBen Customer Care Contact Center.

Benefit Advocate Center

Need help with enrollment or benefits? Contact the Benefit Advocate Center, Monday-Friday, 7 a.m.–6 p.m. CT.

1-855-562-5847

BAC.ETBenefits@AJG.com

Ameriben Customer Care

Have claims or medical plan questions? Ameriben is here to help.

1-866-215-0976

Visit MyAmeriben.com

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