Welcome to the Energy Transfer Benefits Site.


Create your Personalized Benefits Meeting

Enter the meeting and share a bit about yourself. Then, choose the topics you're interested in to customize your own benefits meeting. When you're ready, hit play and start learning!

Helpful Tools

Here you’ll find downloads and resources to help you plan your benefits enrollment.


Discover Your Benefits Today

Download our comprehensive benefits guide to learn more about the available options and how they can benefit you.


Medical Matchup

Take a moment to learn about your options with the Medical Matchup.



Find in-network doctors, access SurgeryPlus to plan your procedure, locate dentists or eye doctors.

Frequently Asked Questions

Find answers to common questions about our employee benefits program. Don't see what you're looking for? Click the button below to view all FAQs.

What will my Medical Plan options be next year?

You will have the choice between two medical plan options. The choices are:

  • A Consumer-Directed Health Plan with a Health Savings Account (CDHP)
  • A PPO plan

Be sure to check out the Medical Matchup interactive feature so you can see which medical plan could be right for you.

What is the difference between an HSA and an FSA?

The primary difference between a Health Savings Accounts (HSA) and a Flexible Spending Accounts (FSA) is that money contributed to an HSA carries forward to the following year if unused. In contrast, the FSA is mostly a “use it or lose it” account that limits you to a $500 carry over of unused funds. Also, in order to take advantage of the HSA you need to be enrolled in the CDHP.

How do I learn about my benefits options?

We have created a variety of communication materials to help you learn about the benefit programs. In addition to these FAQs, you’ll find other helpful information here like a virtual benefits meeting, the Medical Match Up  interactive feature that can help you see which medical plan could be right for you and your family, and the Benefits Guide.

How do I know if I am eligible for benefits?

If you work an average of 30 or more hours per week, you are eligible for medical, dental and vision benefits. You must work an average of 35 or more hours per week to be eligible for most other benefits, such as disability, Supplemental Life and AD&D. Please see your Benefits Guide for more details on who can be covered.

How do I contact the Benefit Advocate Center?

You can contact the Benefit Advocate Center at bac.etbenefits@ajg.com or call 1-855-562-5847 toll free.

As a new hire, how long do I have to enroll in benefits?

If you are a new hire, you must complete the new hire benefits enrollment with 31 days of hire, including your date of hire. The benefits you elect will be effective on the 1st of the month following your hire date. If you are hired on the first of the month, then your coverage will be effective on your date of hire provided you enroll in benefits within the 31-day window.


Info Center

We know that you may have questions about your benefits. We’re here to help you! The Benefit Advocate Center offers you a variety of services. When you have a question, need to file a claim, or search for a doctor, you will reach out to the AmeriBen Customer Care Contact Center.

Benefit Advocate Center

Need help with enrollment or benefits? Contact the Benefit Advocate Center, Monday-Friday, 7 a.m.6 p.m. CT.

Ameriben Customer Care

Have claims or medical plan questions? Ameriben is here to help.