Frequently Asked Questions
Have questions? We have answers. Browse the FAQs by topic.
You will receive 60% of your monthly earnings up to a maximum of $10,000 per month if you have a qualified disability, as approved by Sun Life. You must work an average of 35 or more hours per week to be eligible for this coverage.
Sun Life administers Long-Term Disability coverage.
You will receive Long-Term Disability coverage at no cost to you. The Partnership covers 100% of the cost.
Info Center
We know that you may have questions about your benefits. We’re here to help you! The Benefit Advocate Center offers you a variety of services. When you have a question, need to file a claim, or search for a doctor, you will reach out to the AmeriBen Customer Care Contact Center.
Benefit Advocate Center
Need help with enrollment or benefits? Contact the Benefit Advocate Center, Monday-Friday, 7 a.m.–6 p.m. CT.
Ameriben Customer Care
Have claims or medical plan questions? Ameriben is here to help.
Discover Your Benefits Today
Download our comprehensive benefits guide to learn more about the available options and how they can benefit you.
Medical Matchup
Take the online medical matchup quiz to learn which plan best suits your needs.
FAQs
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