Critical Illness and Cancer Insurance | FAQs | Energy Transfer Employee Benefits

What is Critical Illness insurance?

The coverage, provided through Sun Life, provides lump-sum cash benefits to help you cover the out-of-pocket expenses associated with critical illness, like cancer or heart disease.

Who can I enroll in Critical Illness coverage?

You may enroll yourself, your legal spouse and children up to age 26.

Are my dependents covered for the same amount as me?

No. Your covered dependents receive 50% of your basic-benefit amount.

Do I lose my Critical Illness benefit if I leave the Partnership?

No. The benefit is portable, so you can take it with you if you leave the Partnership in the future.

Am I required to provide Evidence of Insurability (EOI) to enroll in Critical Illness coverage?

No. You are not required to provide EOI to enroll in Critical Illness coverage.

What is Cancer insurance?

The Cancer coverage, through Sun Life, pays for necessary services and treatment for a covered cancer or specified disease.

Can I enroll my spouse and children in Cancer coverage?

Yes. You may enroll yourself, your legal spouse and children up to age 26.

Are my spouse and children covered for the same amount as me?

Yes. Your covered dependents receive 100% of your basic-benefit amount.

When I enroll in Cancer coverage, will I be required to pay premiums if I am disabled?

No. Premiums are waived if you are totally disabled and unable to work for 90 days due to a cancer diagnosis.

Do I lose my Cancer benefit if I leave the Partnership?

No. The benefit is portable, so you can take it with you if you leave the Partnership in the future.

Am I required to provide Evidence of Insurability (EOI) to enroll in Cancer coverage?

No. You are not required to provide EOI to enroll in Cancer coverage.

These frequently asked questions (FAQs) provide only an overview of benefit changes and clarifications effective Jan. 1, 2024. The respective plan documents and policies govern your rights. You should rely on this information only as a general summary of some of the features of the plans and policies. In the event of any difference between the information contained herein and the plan documents and policies, the plan documents and polices will supersede and control over these FAQs. The Partnership expressly reserves the right at any time and for any reason to amend, modify or terminate one or more of the plans or policies described in these FAQs.

QUESTIONS?

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We know that you may have questions about your benefits. We’re here to help you! The Benefit Advocate Center offers you a variety of services. When you have a question, need to file a claim, or search for a doctor, you will reach out to the AmeriBen Customer Care Contact Center.

Benefit Advocate Center

Need help with enrollment or benefits? Contact the Benefit Advocate Center, Monday-Friday, 7 a.m.–6 p.m. CT.

1-855-562-5847

BAC.ETBenefits@AJG.com

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Have claims or medical plan questions? Ameriben is here to help.

1-866-215-0976

Visit MyAmeriben.com

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