Frequently Asked Questions
Have questions? We have answers. Browse the FAQs by topic.
Yes. You can also purchase Supplemental Life and AD&D for you, your spouse and your child(ren). Please see the Benefits Guide for more details.
Info Center
We know that you may have questions about your benefits. We’re here to help you! The Benefit Advocate Center offers you a variety of services. When you have a question, need to file a claim, or search for a doctor, you will reach out to Collective Health.
Benefit Advocate Center
Need help with enrollment or benefits? Contact the Benefit Advocate Center, Monday–Friday, 6 a.m.–8 p.m. CT,
Saturday, 9 a.m.–1 p.m. CT.
Collective Health
Have claims or medical plan questions? Collective Health is here to help.
Discover Your Benefits Today
Download our comprehensive benefits guide to learn more about the available options and how they can benefit you.
Medical Matchup
Take the online medical matchup quiz to learn which plan best suits your needs.